Delivery and Charges

How soon will I get my order?

Orders placed before 3pm will arrive in two working days subject to payment being received the day after order being placed. Or you can select a delivery date up to 30 days later.

eg. order placed on Monday before 3pm and payment showing succesful on Tuesday will result in overnight courier delivering on the Wednesday morning.

Orders placed on Thursday will be deliverd on Tuesday unless the delivery address is local.

Orders placed on Friday will be delivered on the Tuesday.

Where do you deliver?

At this stage we only deliver to Christchurch, Dunedin, and the areas between these cities. If you live in the South Island and live outside of the delivery area please contact us, as an alternative delivery option may be available.

What if I am not home during the day to receive my delivery?

As our products are persihable, you are required to sign for the package. So if you will be at work on the day of delivery please use your work address as the delivery address. You can expect the delivery time to be mid morning. Or you can Select a delivery date up to 30 days later.

What if I miss my delivery?

The courier will take the package back to the closest depot where it will be kept chilled until you can pick it up.

Can I Track my Parcel?

Yes you can, a tracking number will show in your My Account page.

What are your delivery charges?

Pick-up from store: Free

Local delivery: $10

Standard Delivery: $15

Free Shipping on orders over: $300

What is Local Delivery ?

Local delivery is towns with the following postcodes in the address :

7903, 7910, 7920, 7930

Do you deliver to Rural addresses?

Rural Deliveries – we can arrange deliveries to rural areas. To ensure you receive your product efficiently we need to arrange a pick up point where our transport delivers. Please contact us so we can determine the most convenient pick up point for you.

Delivering perishables

Here at Pleasant Point Butchery we aim to get your meat to you as quickly as possible and at a safe holding temperature. To do this we package as much of the products as possible in food safe vacuum packed bags. These are then placed in a temperature controlling polystyrene box with ice packs to keep your package nice and cold throughout delivery.